Contact Us - Solini

Address

Cairo

Phone Number

(+2) 01282228771

E-mail Address

solini@solini.store

Business Hours

24H/7

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Frequent Asked Questions

Do I have to pay for return shipping?

Yes. Return shipping costs are the customer's responsibility unless the item is damaged, defective, or you received the wrong product. If the return is due to our mistake, we will cover all shipping costs.

Are there any items that cannot be returned?

Yes. For hygiene reasons, swimwear can only be returned or exchanged if it is unused, unworn, with all original tags attached, and the hygiene liner is intact. Items that do not meet these conditions cannot be accepted.

How do I initiate a return?

Simply contact our customer support within 1 days of receiving your order. Provide your order number and the reason for your return. Our team will guide you through the return process and provide the return instructions.

Can I use multiple payment methods for a single order?

Currently, only one payment method can be used per order. We accept secure online payments as well as the payment options available at checkout.

When will my credit card be charged for my order?

Your payment will be processed and charged immediately after your order is successfully placed and confirmed.